Customer Support
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March 18, 2024
“Our Customer Retention Rate Has Decreased”: Reasons & Solutions
Customer Support
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March 07, 2024
Customer Feedback Management 101: Definition and Best Practices
Customer Support
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March 07, 2024
Top Customer Experience Agencies for Small Businesses
Customer Support
March 06, 2024
The Best Customer Experience Tools in 2024
Customer Support
Customer Experience Optimization Guide 2024
February 28, 2024
Customer Experience Optimization Guide 2024
Customer Support
February 27, 2024
How to Use Data Analytics To Improve Customer Experience
Customer Support
February 26, 2024
What Are Digital Customer Experience Analytics?
Customer Support
Top 5 Free Customer Experience Analytics Tools in 2024
February 21, 2024
Top 5 Free Customer Experience Analytics Tools in 2024
Customer Support
February 19, 2024
Digitizing Customer Experience Best Practices
Customer Support
A Guide to Mastering Customer Experience KPIs
February 16, 2024
7 Customer Experience KPIs To Track (And How To Calculate Them)
Customer Support
Top 5 Ways to Improve Retail Customer Experience
February 15, 2024
The 5 Best Ways to Improve Retail Customer Experience
Customer Support
February 14, 2024
The Best Philippine Call Centers for Your Customer Care Needs
Customer Support
Why Should You Outsource Customer Service for Ecommerce?
February 07, 2024
Why Should You Outsource Customer Service for Ecommerce?
Customer Support
February 02, 2024
How to Choose the Best Customer Service Agency for Your Business
Customer Support
February 01, 2024
List of Companies That Outsource Call Center Services to the Philippines
Customer Support
February 01, 2024
The Best Call Centers for Small to Medium Enterprises (SMEs)
Customer Support
December 04, 2023
How a Trusted Customer Service Partner Can Help Your Business Scale And Cut Costs
Customer Support
November 24, 2023
Tailored Expertise: How ManilaPros Develops In-Depth Knowledge of Your Brand
Customer Support
November 15, 2023
Why Are Leading Brands Abandoning DIY for Customer Service Solutions
Customer Support
September 19, 2023
How Do You Improve Customer Satisfaction Through Outsourcing?
Customer Support
September 15, 2023
Customer Service for Retail Businesses: Exploring Outsourcing Options
Customer Support
September 12, 2023
Steps to Selecting the Best Customer Service Outsourcing Company
Customer Support
September 08, 2023
How Much Does Customer Support Outsourcing Cost in 2023?
Customer Support
September 08, 2023
Customer Service Horror Stories Outsourcing Can Help Avoid
Customer Support
September 05, 2023
Offshoring Customer Support vs. Hiring In-House
Customer Support
Close-up of a Filipino customer support agent's face, showing a genuine smile and eyes focused on the computer screen, headset in place.
August 24, 2023
How Do You Measure Customer Experience?
Customer Support
August 23, 2023
5 Key Customer Service Metrics To Monitor From 2024 Onwards
Customer Support
July 07, 2023
The Pros and Cons of Outsourcing BPO Services: Streamlining Business Operations
Customer Support
July 07, 2023
Navigating the Pros & Cons of Call Center Outsourcing in the Philippines
Customer Support
June 23, 2023
Driving Business Growth: Weighing the Pros and Cons of Outsourcing Live Chat
Ultimate Guide to Outsourcing
June 15, 2023
Is Outsourcing Right for Your Business? Examining the Pros and Cons
Customer Support
June 08, 2023
Outsourcing Your Call Center: Weighing the Pros and Cons for Business Success
Customer Support
June 04, 2023
Pros & Cons of Outsourcing Customer Service: A Comprehensive Report
Customer Support
May 26, 2023
Top 7 Contact Center Outsourcing Trends in 2023
Customer Support
May 18, 2023
Top 10 Contact Center Outsourcing Companies in the Philippines
Customer Support
May 11, 2023
What Is Contact Center Outsourcing? Your Comprehensive Guide
Customer Support
May 08, 2023
Is Account Management a Customer Service?
Customer Support
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April 26, 2023
How Does An Outbound Call Center Agent Help Improve Customer Satisfaction?
Customer Support
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April 20, 2023
What Are the Most Popular Call Center Phone Systems Features?
Customer Support
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April 14, 2023
Why Is Good Customer Service Important for Businesses in 2024?
Customer Support
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April 03, 2023
What Are the Objectives of Call Center Operations?
Customer Support
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April 03, 2023
Is Chat Support Better Than Phone Support?
Digital Marketing
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March 30, 2023
What Is Social Media Management?
Digital Marketing
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March 30, 2023
How Do You Develop a Social Media Strategy?
Digital Marketing
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March 29, 2023
What Are the Top Social Media Platforms in the World?
Digital Marketing
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March 29, 2023
How Do You Make Effective Social Media Engagement Posts?
Digital Marketing
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March 28, 2023
What Are the Best Times to Post on Social Media 2023?
Customer Support
side-view-of-coworkers-in-white-t-shirts-sit-by-the-table-in-headphones-call-center.jpg
March 28, 2023
What Is the Best Call Center Management Style?
Digital Marketing
person-browsing-on-facebook-using-a-laptop.jpg
March 27, 2023
What Do You Use Social Media Services For?
Customer Support
person-using-facebook-on-a-desktop.jpg
March 23, 2023
How Can You Provide Better Facebook Customer Support on Your Business Page?
Customer Support
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March 23, 2023
What is the Best Live Chat Software?
Customer Support
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March 23, 2023
Why Is Outsourcing Customer Service Good?
Customer Support
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March 22, 2023
What Is the Best Customer Service Training for Your Team?
Customer Support
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March 17, 2023
The Negative Impact of Ignoring Social Media Comments on Your Brand's Image
Customer Support
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March 17, 2023
How to Solve Customer Support Staffing Issues During Peak Season
Customer Support
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March 17, 2023
How to Respond to Comments from Angry Customers on Social Media
Customer Support
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March 17, 2023
Are Customer Support Staffing Issues Making You Lose Customers?
Ultimate Guide to Outsourcing
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March 09, 2023
Outsourcing Issues You Must Know Before Hiring A Service Provider
Product Information
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March 06, 2023
The Importance of Hiring a Professional Ecommerce Product Description Writer
Product Information
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March 01, 2023
Why Outsourcing Apparel Photo Editing Services Is a Game Changer for Your Online Store
Ecommerce Outsourcing
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February 27, 2023
‘Why Is My Shopify Store Not Showing Up on Google’: Top Reasons and Solutions
Ecommerce Outsourcing
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February 23, 2023
How to Deal With High-Risk Orders on Shopify Like a Pro
Customer Support
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February 23, 2023
A Beginner’s Guide on How to Customize Shopify Abandoned Cart Email
Product Information
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February 22, 2023
Image Manipulation Service and Its Role in Boosting Your Brand Identity
Customer Support
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February 21, 2023
Why Should You Leverage Live Chat Support Outsourcing for Your Business?
Product Information
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February 21, 2023
Get Ahead of Your Competition with Outsourced BigCommerce Product Data Entry
Ecommerce Outsourcing
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February 20, 2023
Expert Tips on How to Make Your Shopify Store Mobile Friendly
Customer Support
A group of social media content moderators consulting in front of a desktop computer
February 16, 2023
Navigating Image Content Moderation: A Guide for Online Brands
Ecommerce Outsourcing
A female online retailer typing on her laptop at home
February 16, 2023
Why Should You Outsource eBay Listings for Higher Sales?
Product Information
A pretty product description writer posing at her desk while smiling at the camera
February 15, 2023
How Long Should Product Descriptions Be For Your Online Store?
Product Information
A product photo editor performing a retouching on Adobe Photoshop
February 15, 2023
Why Ecommerce Product Image Editing is Essential for Online Branding
Product Information
An asian product content writer smiling while working outdoors
February 14, 2023
What to Look For in a Product Content Writer Before You Hire
Ecommerce Outsourcing
A confused female business owner looking at her laptop screen
February 14, 2023
Your Answer to ‘Why Are My Shopify Emails Going to Spam?’
Ecommerce Outsourcing
A happy online retailer holding a parcel and a mobile phone
February 13, 2023
How to Sell Personalized Items on Shopify Like a Pro
Customer Support
An asian woman holding a tablet
February 13, 2023
Why Your Online Brand Needs Community Moderation Outsourcing
Product Information
A female online retailer updating her product descriptions on her laptop while holding a parcel
February 10, 2023
Why You Should Invest in Amazon Product Description Writing Services
Product Information
A graphic designer performing photo retouching on her desktop computer
February 09, 2023
Bring Your Product Images to Life with Product Photo Retouching
Product Information
A frustrated online retailer in front of his desktop computer
February 09, 2023
Why Are My Images Blurry on Shopify? Here Are Top Reasons
Product Information
A product content writer typing on his laptop keyword
February 08, 2023
Make Your Product Stand Out With Product Description Writing Service
Customer Support
A happy woman celebrating in front of her laptop in a cafe
February 07, 2023
Your Ultimate Guide to Live Chat Outsourcing Philippines
Product Information
A product data expert working in front of her laptop
February 07, 2023
Achieving Data Accuracy with Ecommerce Product Data Cleansing
Product Information
A close up shot of a man shopping online
February 06, 2023
Streamline Your Ecommerce Business with Shopify Product Data Entry Services
Product Information
A product data entry expert entering data into spreadsheets
February 03, 2023
Catalog Data Entry Services: How Can It Grow Your Ecommerce Business?
Graphic Design
A graphic designer researching color palettes on her laptop
February 02, 2023
Your Comprehensive Guide to Ecommerce Graphic Design
Customer Support
A call center agent wearing a headphone in front of a desktop computer
February 02, 2023
The Benefits of a Call Center For Your Healthcare Organization
Product Information
An ecommerce content writer taking down notes in front of her laptop
January 31, 2023
Ecommerce Content Writing Services: A Vital Part of Your Marketing Strategy
Graphic Design
A motion graphics designer working at the studio in front of his desktop computer and laptop
January 31, 2023
The Future of Motion Graphics Design: Outsourcing to the Philippines
Product Information
A computer screen showing the check out page on an ecommerce store
January 30, 2023
Ecommerce Product Data Enrichment: A Step Towards Better Online Shopping Experience
Graphic Design
A team of graphic designers choosing a color from a color chart
January 30, 2023
Graphic Design 101: Your Most FAQs Get Answered
Graphic Design
A male graphic designer typing on his keyboard in front of a desktop computer
January 27, 2023
Web Developer vs Graphic Designer: Why Should You Hire Them Both?
Graphic Design
A happy graphic designer in front of her working table
January 26, 2023
What Should You Look For in an Ecommerce Graphic Designer?
Graphic Design
man is editing photos laptop using graphics tablet interactive pen display
January 26, 2023
How Much Does a Graphic Designer Cost: Pricing Guide
Graphic Design
A female graphic designer working indoors in front of her laptop
January 25, 2023
Outsource Graphic Design Services: A Quick Overview
Graphic Design
A web designer looking at the web design brand book
January 25, 2023
A Friendly Beginner’s Guide to Outsourcing Web Design Services
Graphic Design
A graphic designer editing a photo with a retouching tool
January 23, 2023
Graphic Design Outsourcing: How Does It Help Your Online Brand?
Graphic Design
A group of graphic designers working on a web design
January 23, 2023
Should You Hire a Graphic Designer or a Web Designer for Your Ecommerce Site?
Graphic Design
A female and male web designer talking about a project
January 19, 2023
Expert Tips on How to Improve Web Design Like a Pro
Graphic Design
A graphic designer working on her digital designs
January 19, 2023
Graphic Design vs Digital Design: Which One Suits Your Creative Needs?
Customer Support
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January 17, 2023
What to Do to Improve Customer Service, According to Experts
Customer Support
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January 17, 2023
Most Frequently Asked Questions About Customer Experience (CX)
Customer Support
A call center agent guy receiving a report from a colleague
January 16, 2023
Here’s What Makes Up Excellent Customer Service
Customer Support
A group of executives during a discussion
January 13, 2023
Top 10 Major Companies That Outsource Customer Service
Customer Support
A call center agent guy working on his desk
January 12, 2023
Your Comprehensive Guide on How to Deal with Difficult Customers
Customer Support
A male customer service agent talking over a laptop
January 11, 2023
Understanding Customer Service: The Key to a Positive Customer Experience
Customer Support
successful customer experience
January 10, 2023
What Is the Secret to a Successful Customer Experience?
Customer Support
Five customer support agents
January 09, 2023
2023 Innovative Ideas for Improving Customer Service
Customer Support
call center agents attentively listening to a trainer
January 09, 2023
Common Mistakes in Customer Service: Major Challenges and Its Solution
Customer Support
A call center agent answering a customer call
January 06, 2023
Top Reasons to Outsource Customer Service to a Reliable Service Provider
Customer Support
A call center agent answering a customer call
January 06, 2023
Customer Service Outsourcing in the Philippines: A Quick Overview
Customer Support
Asian man sitting in front of his laptop
January 05, 2023
The True Cost of Outsourcing Customer Service Every Business Should Know
Ultimate Guide to Outsourcing
A young asian man talking to someone over the phone
January 05, 2023
Ecommerce Outsourcing Philippines: Your Guide to Successfully Outsourcing to the Philippines
Product Information
A product description writer jotting down notes
December 29, 2022
How To Write A Great Product Description That Doubles Your Online Sales
Customer Support
Two asian women checking emails
December 29, 2022
Email Support Outsourcing: How Does It Benefit Your Customer Service
Graphic Design
A designer performing Ecommerce design services
December 28, 2022
5 Ecommerce Design Services You Need to Elevate Your Online Brand
Ultimate Guide to Outsourcing
call center asian woman
December 28, 2022
Everything You Need To Know About BPO and Outsourcing
Ecommerce Outsourcing
An expert analyzing Ecommerce metrics
December 27, 2022
10 Ecommerce Metrics You Should Be Tracking This 2023
Ecommerce Outsourcing
an online retailer smiling in front of a laptop
December 27, 2022
15 Benefits of Ecommerce Outsourcing Every Online Retailer Should Know
Ultimate Guide to Outsourcing
A group of professionals in a meeting
December 23, 2022
List of Companies That Outsource to the Philippines and Why You Should Too
Ultimate Guide to Outsourcing
asian young businessman in glasses in blue shirt sitting at the table with laptop over white wall
December 23, 2022
Outsourcing Regulations You Should Know Before Doing Business in the Philippines
Ultimate Guide to Outsourcing
A team of experts analyzing bpo outsourcing statistics
December 22, 2022
BPO Industry Statistics in the Philippines You Should Know
Ultimate Guide to Outsourcing
Two male professionals discussing in a room
December 22, 2022
How Did the Philippines Become the World’s BPO Capital?
Ultimate Guide to Outsourcing
Two male professionals discussing with a tablet
December 20, 2022
Why Foreign Companies Are Taking Advantage of Philippine Outsourcing
Ultimate Guide to Outsourcing
A woman standing in a corporate attire
December 20, 2022
Where to Outsource: Top Outsourcing Destinations to Consider in Asia
Customer Support
Designing customer survey templates
December 19, 2022
Customer Survey Templates That Save Your Time On Data Collection
Ultimate Guide to Outsourcing
Outsourcing trends in the Philippine BPO industry
December 19, 2022
Outsourcing Trends in the Philippine BPO Industry: 2023 Latest Report
Ultimate Guide to Outsourcing
companies choose to hire in the Philippines
December 16, 2022
6 Major Reasons Why Companies Choose to Hire in the Philippines
Ultimate Guide to Outsourcing
Outsourcing statistics on Philippine BPO
December 16, 2022
Outsourcing Statistics on the Philippine BPO Industry
Ultimate Guide to Outsourcing
Pros and cons of outsourcing to the Philippines
December 15, 2022
Learn the Pros and Cons of Outsourcing to the Philippines
Ultimate Guide to Outsourcing
A professional woman in the outsourcing industry
December 15, 2022
Frequently Asked Questions About the Philippine Outsourcing Industry
Ultimate Guide to Outsourcing
why outsource to the philippines
December 14, 2022
Why You Should Outsource to the Philippines—The World’s Top Outsourcing Destination
Ultimate Guide to Outsourcing
cost of outsourcing in the philippines
December 14, 2022
The Cost of Outsourcing to the Philippines: What You Need to Know
Ultimate Guide to Outsourcing
A client and an account manager discussing how to outsource successfully
December 13, 2022
Your Guide on How to Outsource Successfully to the Philippines
Ecommerce Outsourcing
Ecommerce Christmas checklist
December 12, 2022
Ecommerce Christmas Checklist: How Do You Prepare For the Holiday Rush?
Customer Support
A phone answering service agent taking customer calls
December 09, 2022
How Can A Phone Answering Service Benefit Your Business
Ecommerce Outsourcing
A Pro expert at Ecommerce services
December 07, 2022
Ecommerce Services You Should Outsource to Optimize Your Operations
Customer Support
Customer survey service by customer support Pros
December 05, 2022
How Can Customer Survey Services Help You Achieve Your Business Objectives?
Customer Support
Agents of live chat support services
December 01, 2022
How To Use Live Chat Support Services For Superior Customer Experience
Customer Support
An agent doing content moderation outsourcing services
November 28, 2022
What Is Content Moderation Outsourcing and Why Does Your Business Need It
Customer Support
Order taking answering service agents
November 25, 2022
Should You Outsource Your Order Taking Answering Service?
Customer Support
A retailer performing black friday customer service on her laptop
November 23, 2022
5 Black Friday Customer Service Tips to Maximize Your Retail Sales
Customer Support
Ecommerce customer service email specialists
November 18, 2022
How Ecommerce Customer Service Email Support Can Increase Your Customer Lifetime Value
Customer Support
Professionals discussing about live chat best practices
November 16, 2022
10 Live Chat Best Practices That Result in Higher Conversion Rates
Customer Support
Logos of leading social media platforms
November 11, 2022
Top 8 Content Moderation Best Practices to Strengthen Customer’s Trust in Your Online Brand
Graphic Design
graphic designers discussing about ecommerce design tips
November 04, 2022
10 Ecommerce Design Tips To Help Increase Store Conversion Rates
Ecommerce Outsourcing
Three professionals helping a client optimize his ecommerce operations
October 28, 2022
Are Your Ecommerce Operations Ready For Outsourcing? Here Are The Tell-tale Signs
Ultimate Guide to Outsourcing
Logos of companies that have outsourced to the Philippines
October 20, 2022
10 Multinational Companies that Have Outsourced to the Philippines and Their Success Stories in Outsourcing
Product Information
A Product Information Management Pro taking down notes
August 25, 2022
Product Information Management: The Secret to a Highly Optimized Product Content
Graphic Design
A mobile screen showing different types of marketing videos
August 25, 2022
10 Types of Marketing Videos Guaranteed to Improve Online Presence & Revenue
Graphic Design
A print designer explaining his design to a team leader
August 25, 2022
How a Print Designer Can Grow Your Retail Sales and Make You Stand Out in Top Marketplaces
Customer Support
A social media moderation Pro checking her phone
August 25, 2022
Social Media Moderation: The Key to Maintaining a Positive Brand Image Online
Customer Support
A group of product data entry Pros working together
August 18, 2022
5 Signs It’s Time to Outsource Product Data Entry to Ensure 100% Data Accuracy
Customer Support
A customer support services pro working in front of a desktop computer
August 09, 2022
Top 3 Customer Support Services You Need to Boost Your Customer Satisfaction