As the digital age continues to grow, ecommerce businesses have become more and more prevalent. With this increase in competition, it's more important than ever to make sure your products stand out. One of the most effective ways to do this is through product descriptions that engage and persuade potential customers.  

However, writing product descriptions can be time-consuming and requires a specific set of skills. That's why online businesses that do it the right way hire an ecommerce product description writer. These professionals specialize in crafting compelling and informative product descriptions that help increase conversions and boost sales. 

But how do you know if you need an ecommerce product description writer? And how do you go about finding the right one for your business? In this blog article, we'll answer all of your questions and provide you with everything you need to know about hiring an ecommerce product description writer.

What Does an Ecommerce Product Description Writer Do?

An Ecommerce product description writer is someone who writes about things you can buy on the internet. They write words that describe what a product looks like, how it works, what it's made of, and anything else that might be important for someone who wants to buy it. 

When you go to a website like Amazon or Etsy to buy something, you'll see pictures of the item and a bunch of words that describe it. That's the work of a product description writer! 

Their job is to make the product sound interesting and useful so that people want to buy it. They might use words like "durable," "versatile," or "stylish" to describe a product's qualities. They might also talk about what makes the product unique or special. 

The writer has to think about who might be interested in buying the product and write in a way that appeals to them. For example, if they're writing about a toy for kids, they might use fun and playful language. If they're writing about a kitchen appliance, they might focus on its features and how it can make cooking easier.

Here are some key responsibilities of an Ecommerce product description writer: 

  • Write clear, concise, and great product descriptions that accurately describe the item for sale. 
  • Conduct research to learn about the product's features, benefits, and target audience.
  • Write product descriptions that are optimized for search engines, using keywords and phrases that help the product rank higher in search results. 
  • Write product descriptions that are consistent with the brand's tone and style.
  • Collaborate with other members of the ecommerce team, such as designers, photographers, and marketers, to ensure that the product descriptions are effective in driving sales. 
  • Edit and proofread product descriptions for grammar, spelling, and punctuation errors. Keep product descriptions up-to-date, ensuring that they reflect any changes in product features or pricing. 
  • Monitor the performance of product descriptions and make changes as needed to improve sales conversion rates. 
  • Stay up-to-date with industry trends and changes in ecommerce best practices.

What are the Benefits of Hiring a Professional Ecommerce Product Description Writer? 

Hiring a professional Ecommerce product description writer can provide numerous benefits for online businesses. Below, we’ll give you a rundown of some of the top benefits of hiring a professional ecommerce product description writer:

Improved Sales

Professional product descriptions can help improve sales by highlighting the key features and benefits of your products in a compelling way. By providing customers with clear, concise, and engaging descriptions, you can increase their confidence in your products and encourage them to make a purchase. 

Enhanced Customer Engagement

Well-written product descriptions can also enhance customer engagement by providing them with valuable information about your products. A professional writer can create descriptions that are easy to read, informative, and engaging, which can help keep customers on your site longer and encourage them to explore more products. 

Improved SEO Rankings

Professional product descriptions can also improve your search engine optimization (SEO) efforts by incorporating keywords and phrases that your target audience is searching for. By optimizing your product descriptions, you can improve your search engine ranking and drive more organic traffic to your site. 

Consistent Brand Messaging

A professional ecommerce product description writer can help ensure that your brand messaging is consistent across all product descriptions. By maintaining a consistent tone and style, you can help build brand awareness and increase brand loyalty. 


Writing product descriptions can be time-consuming, especially if you have a large inventory of products. By outsourcing ecommerce content writing services, you can free up your time to focus on other aspects of your business, such as marketing, product development, and customer service. 

Reliable Expertise

Professional ecommerce product description writers have the skills and expertise needed to write effective product descriptions that convert web visitors into buyers. They know how to use persuasive language, highlight key features, and create a sense of urgency that can help drive sales and grow your business.

What Qualities Should I Look for in an Ecommerce Product Description Writer? 

Not all writers are created equal, so it's important to know what qualities to look for when hiring an ecommerce product description writer. We’ll give you a list of what you should look for in a writer to find the best talent for your business:

1. Strong writing skills

Your writer should have excellent writing skills, with a good grasp of grammar, punctuation, and spelling. They should be able to write in a clear, concise, and engaging way that will capture the attention of potential customers. 

2. Product knowledge

Your writer should have a good understanding of your products and the industry you operate in. This will enable them to write accurate and detailed descriptions that highlight the features and benefits of your products. 

3. SEO expertise

Your writer should have knowledge of search engine optimization (SEO) and be able to use relevant keywords and phrases to help your product descriptions rank well in search engine results pages (SERPs). 

4. Creativity

Your writer should be creative and able to come up with unique and interesting ways to describe your products. They should be able to write in a tone and style that is appropriate for your brand and resonates with your target audience. 

5. Attention to detail

Your writer should have excellent attention to detail and be able to proofread and edit their work to ensure that it is error-free and meets your requirements. 

6. Time management skills

Your writer should be able to manage their time effectively and meet deadlines, as ecommerce product descriptions need to be written and uploaded quickly to keep up with the fast pace of online business.

How to Train an Ecommerce Product Description Writer to Write for my Brand? 

Your writer may need your assistance in writing compelling product copy for your online store. If you haven’t had any experience training an in-house writer before, you can follow these tips guaranteed to set up your writer for success:

1. Establish your brand's voice and tone

Before you begin training your writer, it's essential to establish your brand's voice and tone. Are you a casual, friendly brand or a more formal, professional one? Do you use humor or stick to a more serious tone? By defining your brand's voice and tone, you can ensure that your product descriptions are consistent with your brand's overall message. 

2. Provide a style guide

A style guide is a document that outlines the rules and guidelines for writing for your brand. This should include information on tone, voice, language, formatting, and any other relevant information. This will help your writer understand what is expected of them when writing product descriptions for your brand. 

3. Train them on your products

Your product content writer should have a good understanding of your products and how they work. Provide them with detailed information about each product, including features, benefits, and any technical specifications. If possible, allow them to use the products themselves so they can gain a better understanding of how they work. 

4. Review examples of effective product descriptions

Share examples of effective product descriptions with your writer. This will give them an idea of the type of language, tone, and style that works best for your brand. Encourage them to analyze these examples and use them as inspiration when writing Amazon product descriptions, for example. 

5. Provide feedback

Once your writer starts writing product descriptions, provide them with feedback on their work. Be specific about what you like and don't like, and provide suggestions for improvement. This will help your writer improve their writing skills and create better product descriptions that align with your brand's voice and tone. 

6. Test and optimize

As your writer continues to write product descriptions, test and optimize them to see what works best for your brand. Analyze metrics such as conversion rates and engagement to see which product descriptions are the most effective. Use this information to guide future product description writing and help your writer improve their skills even further.

Optimize Your Ecommerce Content by Outsourcing Customer Care to the Philippines

Transform your Ecommerce product descriptions by leveraging outsourced customer care insights from ManilaPros, complementing your content creation needs. Our expertise in customer care provides crucial insights into customer preferences and shopping behaviors, essential for crafting compelling and effective product descriptions.

ManilaPros, a leading full-service outsourcing company in the Philippines, offers five-star customer care for retailers. We'll provide you with customer support agents who are vetted, trained, and certified for your brand. You'll also get a dedicated account manager who will oversee your customer service operations for you, freeing up more time and resources for your core business functions.

Book a call with us today to learn more.