new-logo.png
Customer Service Outsourcing

Cancel, downgrade or upgrade anytime.

Basic
10 hrs weekly coverage
$/hr
Monthly Price: $480
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
POPULAR
Part Time
20 hrs weekly coverage
$/hr
Monthly Price: $960
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
Full Time
40 hrs weekly coverage per agent
$/hr
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
Basic
10 hrs weekly coverage
$ saved!
$/hr
Monthly Price: $432
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
POPULAR
Part Time
20 hrs weekly coverage
$ saved!
$/hr
Monthly Price: $864
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
Full Time
40 hrs weekly coverage per agent
$ saved!
$/hr
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
Basic
10 hrs weekly coverage
$ saved!
$/hr
Monthly Price: $384
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
POPULAR
Part Time
20 hrs weekly coverage
$ saved!
$/hr
Monthly Price: $768
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
Full Time
40 hrs weekly coverage per agent
$ saved!
$/hr
What you get:
Answer customer emails
Answer customer live chat
Answer customer phone calls
Answer social media
14-day money back guarantee
What you get with every ManilaPros Customer Service Plan.
Dedicated Account Manager
We have you covered! Our amazing account managers are commited to your brand and your customers.
Pros that work your Schedule
Our pros can work any US timezone to provide your busniess the coverage you need to support your customers.
Seemless Integration
We’re masters and integrating into any business enviroment and can be up and running in less than a week.
Free Setup & Training
Don’t have a customer service plan? We have you covered. Our Pros will be trained to become ambassador of your brand.
Vetted Trained Pros
All our Customer Service Pros have been vetted and trained to provide best in class customer support for your brand.
KPI Insight & Reporting
KPIs to keep your Pros on point. We provide vital insight on your customers and
cs_cover_img_c1f0a446a3.jpg
We’re already experts in the tools you use
logo_zendesk.png
help-scout-logo.png
gorgias.png
freshdesk_logo (1).png
logo_klaviyo.png
logo_shopify.png
fivenine_logo (1).png
logo_hubspot (1).png
    • softonic_logo (1).png
      "They're always willing to help"
      "They play a very important role in our catalog and content operations. They are responsive, kind, and always willing to help us as much as possible. We have been working together for more than 4 years, and we hope our partnership will be even more fruitful in the future."
      Cristian Capdevila.png
      Cristian Capdevila
      Senior Content Manager, Softonic
    • Arby's (1).png
      "I won't hesitate to start another project with them!"
      "We're so glad we partnered with them to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again."
      Bob Kite.png
      Bob Kite
      Brand Strategist, Arby's
    Have more Questions?
    have-a_q.png

    After you subscribe, our account manager will reach out to you to arrange a call. They will ask you to provide relevant materials such as company information, product details, and brand guidelines. Once we receive the materials, we'll be up and running in 1 business day!

    We can get started in 1 business day. Expect one of our account managers to reach out to you through the contact your provided after your subscription.

    Yes, you can choose your coverage hours. Simply give us a week's notice to prepare our operations.

    We assign you a dedicated account manager who will be your point of contact for any questions or issues that you have.

    Go to our website, log in to your user account, and select the new plan you want. Your upgrade or downgrade will take effect on the next business day.

    For new customers, cancel your plan within 14 days of your subscription date and you will have the total amount of your payment credited back to you within 10 business days.

    When you subscribe to the monthly plan, you are not locked into any agreements. Meanwhile, when you subscribe to the 3 and 6 month plans, you are locked in for those periods, and if you cancel your plan prematurely, you will be charged a $1000 termination fee.

    We provide a full refund if you cancel your plan within 14 days from your subscription date for new customers. If you cancel your plan after 14 days, you will be billed for the entire month for our services.