If you're a new customer and you cancel your subscription within 14 days from date of subscription, you will get a full refund on your next billing cycle.

Both our standard and premium plans allow you to hire up to 5 full-time customer service agents. If you need more than five full-time associates or wish to scale your offshore team up and down quickly, please get in touch with sales at [email protected].

ManilaPros uses a rigorous hiring and screening procedure to select the best from our vast talent pool in the Philippines. We only hire top-tier Filipino customer service professionals who have the retail expertise that allows them to deliver high-quality services to our clients' customers. All our Pros are excellent English communications, have at least a bachelor's degree, and regularly undergo in-depth training to ensure quality control and keep up with industry best practices. More importantly, our Pros undergo comprehensive on-brand training before serving your custoner to ensure mastery of your products and services, as well as their adherence to your organization's culture.

ManilaPros uses a subscription-based pricing model that allows you to hire full-time associates (FTA) at a flat monthly rate.

Each full-time associate works 8 hours a day, 5 days a week, in the time zone of your choice.