Are you tired of losing potential customers and sales due to inaccurate product data? The truth is, having inaccurate information on your website can cost you big time.
In fact, according to Gartner research, the average financial impact of inaccurate data on businesses is about $15 million per year in losses. That's why accurate product data is crucial to the success of your business. But how do you ensure that all your data is up-to-date and error-free? The solution lies in catalog data entry services.
In this article, we will explore how this type of service can help grow your ecommerce business and save you from costly mistakes.
What are catalog data entry services? (How does it work?)
A catalog data entry service is a product information management service that performs entering of product information into an electronic database or catalog. This information includes product descriptions, specifications, prices, images, and any other relevant details.
The purpose of catalog data entry is to create a centralized and organized repository of product information that can be easily accessed and used by sales teams, customers, and other stakeholders.
The process of catalog data entry typically starts with the collection of product information from various sources, such as product manuals, websites, or sales brochures. This information is then entered into a database or catalog management software by a team of data entry specialists.
The data entry process may include data mining, data cleansing, catalog building, and verifying the accuracy of the information, ensuring that it is complete, and formatting it in a consistent and easy-to-use manner.
Once the data entry updates have been entered, it can be used in a variety of ways, such as to generate product online catalogs, improve catalog maintenance, or inform sales and marketing strategies.
By centralizing product information and making it easily accessible, it helps companies streamline their operations, improve the accuracy of their product information, and better serve their customers.
What is the typical turnaround time for catalog data entry services?
The standard time it takes to complete catalog data entry services can vary based on factors such as the size and intricacy of the data to be processed, and the availability of the data entry specialists. Nevertheless, a number of outsourcing service providers can rapidly assign data entry experts to handle projects that must be finished within 24 hours or 48 hours.
What are the benefits of using a catalog data entry service for an ecommerce business?
Improved Data Accuracy
Accurate product information is essential for online retailers to build trust with customers. A catalog data entry ensures that all product information, including product names, descriptions, pricing, images, and specifications, is entered accurately and consistently, reducing the risk of errors and confusion. This helps customers make informed electronic purchases, leading to increased online sales and customer satisfaction.
Time Savings
Data entry is a time-consuming and repetitive task, and outsourcing this work to a catalog data entry provider can save valuable time and resources for ecommerce businesses. This time can be reinvested in more strategic initiatives, such as product development, marketing, or customer service.
Increased Product Visibility
Accurate and comprehensive product information can improve a product's visibility and discoverability on search engines, leading to increased sales and customer loyalty. A catalog data entry can help an online business create product descriptions that are keyword-rich and optimized for search engines, improving a product's ranking and driving traffic to the ecommerce site.
Outsourcing data entry tasks to a catalog data entry service provider can be more cost-effective than hiring in-house staff, especially for small or growing businesses. This is because a catalog data entry service can provide the necessary expertise and resources without the cost of employee benefits, training, or equipment.
Scalability
As your business grows and expands, so too will your catalog. A catalog data entry service can accommodate this growth and provide the necessary resources to manage the increasing volume of data. This allows businesses to focus on their core operations and strategic initiatives, while outsourcing the time-consuming task of data entry.
How does the cost of catalog data entry services vary for different ecommerce businesses?
The cost of catalog data entry services can vary depending on several factors, including the size of the ecommerce business, the volume of data to be entered, the complexity of the data, and the geographic location of the resource.
For example, in the USA, the average salary for a data entry operator is around $29,287 per year, or $14.08 per hour. For small or growing ecommerce businesses, this cost can be prohibitively high, and outsourcing the work to a catalog data entry service may be a more cost-effective solution.
On the other hand, outsourcing to countries with lower labor costs, such as the Philippines, can provide a significant cost savings. In fact, a product data entry professional in the Philippines can be hired for a monthly rate of $1,575.00, or $9.25 per hour. This can provide substantial cost savings for ecommerce businesses while still ensuring high-quality product data entry services.
Can you provide some examples of ecommerce businesses that have successfully utilized catalog data entry services?
Here are some notable examples of businesses that have leveraged the power of catalog data entry services:
Amazon
Amazon is one of the largest ecommerce businesses in the world, and it uses catalog data entry services to manage its vast product database. These services ensure that product information is accurate, complete, and up-to-date, which is essential for providing a good customer experience. With accurate and up-to-date product information, customers can easily find the products they're looking for and make informed purchasing decisions.
eBay
eBay is a global ecommerce platform that allows people to buy and sell a wide variety of products. eBay uses catalog data entry process services to manage its diverse product listings and ensure that buyers can find the products they're looking for easily. With accurate and comprehensive product information, eBay can improve the search experience for its users and increase the chances of successful sales.
Walmart
Walmart is a multinational retail corporation that operates an online marketplace for a wide range of products. Walmart uses catalog data entry services to keep its online product catalog updated and maintain the accuracy of its product information. With accurate product information, Walmart can provide customers with a seamless shopping experience and improve customer satisfaction.
How does an ecommerce business choose a reliable catalog data entry service provider?
Choosing the right catalog data entry service provider gives you the competitive edge you need to stay ahead of the curve. Follow these expert tips to find the right partner for your ecommerce data entry needs:
1. Look for experience and expertise
Choose a provider that has experience in the specific industry your ecommerce business operates in and has a proven track record of providing data entry services.
2. Check references
Ask for references and testimonials from previous clients to get an idea of the provider's performance and reputation.
3. Assess their data quality measures
Make sure the provider has a robust quality control process in place to ensure the accuracy and completeness of the catalog data.
4. Consider technology and tools
Choose a provider that uses the latest technology and tools to efficiently manage and organize data.
5. Evaluate their data security measures
Ensure the provider has strong data management security measures in place to protect sensitive information and prevent data breaches.
6. Compare pricing and packages
Evaluate different providers' pricing and packages to determine which offers the best value for your business.
7. Look for good communication and customer service
Choose a provider that has good communication skills and a commitment to providing excellent customer service to ensure a smooth working relationship.
8. Consider their scalability
Find an outsourcing vendor that can accommodate future growth and changing requirements of your business.
9. Check for flexibility
Partner with a company that offers flexible services, such as the ability to handle large volumes of data, custom data fields, and flexible delivery schedules.
Work With a Trusted Provider for a Customer-Driven Data Strategy
Transform your product data entry with insights from the frontline of customer interactions by working with a trusted customer service provider like ManilaPros.
At ManilaPros, we offer a full-service, five-star customer care for retailers. Our vetted, trained, and certified agents can offer you a unique perspective that enriches your data management processes. With a dedicated account manager overseeing your CS operations, you can also expect to excel in capturing the voice of your customers, turning every interaction into an opportunity to refine your product catalog.
Book a call with us today to learn more about our retail customer care services.
