"Manilapros exceeded our expectations in customer support for Reborn Coffee. Their team was experienced and produced results that improved our customer satisfaction. Highly recommend them!"

"Their attention to detail and commitment to excellence were exceptional. They actively listened and integrated our feedback, greatly enhancing shopper experience. The outcome is not just improved feedback, but a competitive edge in our market, evidenced by the many compliments we've received."

"They are very reliable, kind, and consistent. They always put in the extra effort to show up everyday and take care of our customers, which helps our brand succeed. Their customer-first mentality has been so appreciated over the years and we look forward to continue working with them!"

"They're amazing! I'd be lost without them. Thank you so much for being so patient and customer-focused! Our customers love us, and you've really helped improve our reputation as a brand."

"It was difficult for us to respond to our messages immediately, especially on social media. They helped us maintain our presence online. We get to acknowledge our customers' problems quickly, provide them updates, and solve their problems. We love their service!"

"We had a lot of difficulty finding qualified talent that specializes in customer service for retail in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our ManilaPros team. They're just like a regular part of our team"

"From the first time we contacted them, their customer service was exceptional. They displayed an impressive understanding of our needs, delivering results that went beyond our expectations. The team's incredible patience and resourcefulness, coupled with their expertise with retail, elevated our customer care to new heights. Their meticulous attention to detail truly stood out and made a significant impact on our operations."

"Their response time is quick and the team is highly knowledgeable, professional, and friendly! They have gone above and beyond to assist our customers with any questions or issues I had and I'm glad I have them doing my email and chat support!"

"The customer service team is exceptional! They are friendly, knowledgeable, and go above and beyond to ensure customer satisfaction. I highly recommend this company for their excellent service!"