Knowledge Process Outsourcing (KPO) is a type of outsourcing in which third-party service providers handle knowledge and information functions. KPO intends to provide a more focused set of expert services in areas such as research, marketing, and data analytics.

A B2B tech software development firm that needs to streamline its manufacturing line is an example of a KPO. It will need help from people or vendors who know how to optimize business procedures and increase profitability without sacrificing quality.