The General Data Privacy Regulation, or GDPR, is a European Union legislative instrument that ensures individual data protection and free movement. The GDPR applies to all businesses and organizations that handle the personal data of EU citizens.

GDPR promises to improve data privacy across the EU while providing individuals greater choice over how their personal data is used. BPOs, on the other hand, must comply with GDPR and bear responsibility for their client's data, ensuring that it is handled correctly or risk facing hefty fines.