ManilaPros believes every retailer should have
an outsourcing partner committed to their success.

Who We Are

ManilaPros is a premier outsourcing company in the Philippines with expertly sourced professionals specializing in customer care for the retail sector. Founded by experienced executives, we have established ourselves as a trusted partner for retailers in need of superior customer care services. Our expertise is not just in sourcing skilled specialists, but in providing full-service customer support solutions that are on-brand and enhance the shopping experience for customers.

We pride ourselves on our extensive background in serving international retailers. At ManilaPros, customer satisfaction is our primary focus. Our team of experts, known for their empathy, responsiveness, and solutions-oriented approach, has contributed to the success of some of the world's leading brands. By prioritizing effective customer interactions, we have consistently proven our ability to elevate customer satisfaction and help retail brands scale their business.

ManilaPros is a Philippine outsourcing company with professionals specializing in customer care for retailers

Our Mission

We commit to providing high-quality, value-added customer care services for our clients in the pursuit of setting their businesses up for long-term success and sustainability.

Our Vision

To become the global leader for customer care in the retail industry that powers the best companies with the best offshore teams.

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  • Why Outsource to the Philippines?

    The Philippine Advantage

    We are located in the Philippines—the world’s top outsourcing destination to date. Foreign companies trust us for our superior English proficiency and a solid affinity for Western culture. Also, the cost of living in the Philippines is relatively low, allowing you to get the best service at the lowest price.

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  • Why Outsource to the Philippines?

    Flexible Subscription Model

    Pay one flat monthly rate per full-time associate with no setup fees and hidden charges. You can also cancel your subscription anytime.

    ManilaPros is a Philippine outsourcing company with professionals specializing in customer care for retailers
  • Why Outsource to the Philippines?

    Scalable Staffing Solutions

    Scale up your operations fast with Filipino staff available beyond the standard hours. Tap into our agile team of experts during seasonal peaks to serve your customers better.

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  • Why Outsource to the Philippines?

    Dedicated Remote Staff

    Build an offshore team of skilled Ecommerce experts with an awesome work culture sourced from the top 1% of Filipino talent.

    A team of customer support service Pro talking to a client online
  • Why Outsource to the Philippines?

    World-class Expertise

    We have become a successful outsourcing partner to some multinational companies like Apple, Canon, and Dell. We are trusted by top brands because of our cutting-edge technology and state-of-the-art facilities.

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Let’s build your business together!